Tim Olson met with David Saltzman of The Shift Shapers Podcast earlier this week to discuss his journey in building The Olson Group. From his beginnings in retirement advising to his being named Employee Benefit Adviser Magazine’s “Adviser of the Year,” Olson delves into how he educates prospects on services, what happens when you aren’t the “right fit,” why value is so important, how technology is key and what is crucial to continued development. Above all, learn how Olson’s goal and hope has always been to build a successful agency that helped those who matter most: the customers.